Terms and Conditions

At the time of signup and thereafter you hereby agree to and therefore signify your acceptance and no-objection to ALL the terms and conditions of use of the website www.poojacondiments.com(hereinafter referred to as the 'website') which is wholly owned, operated and managed by Pooja Foods & Curry Powders (hereinafter referred to as 'Pooja Condiments') as given hereunder:

Website Ownership and Content

  • This Website is solely and exclusively owned and operated by Pooja Condiments (hereinafter referred to as "Pooja Condiments"). Pooja Condiments Retail is the Original Owner and Author of the Website www.poojacondiments.com (hereinafter referred to as the "Website") and of all the copyrights, trademarks, brand names, logos and other intellectual property rights incidental or consequential thereto.
  • The materials and services provided for and depicted on www.poojacondiments.com are the sole properties of Pooja Condiments and protected by copyright, trademark, patent and other intellectual property laws. All text, graphics, video, data or other content on the www.poojacondiments.com ("Pooja Condiments Content") is provided to you by Pooja Condiments for the sole purpose of using the Services. The Pooja Condiments Content may be modified from time to time by Pooja Foods & Curry Powders at its sole discretion.
  • No material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way save and except that you may download one copy of the materials on any single computer for your personal non-commercial residential use only, provided that you keep intact all copyright and other intellectual property rights.
  • Modification of the materials or use of the materials published on the website for any other purpose is not permissible and will be construed as a violation of Pooja Condiments copyright and other proprietary rights by you.
  • The use of any such material on any other Website or networked computer environment is strictly prohibited and is liable for civil, criminal or other legal proceedings.
  • Except as otherwise indicated on this Website and except for the logos, trademarks, service marks, brand names and trade names of other companies that are displayed on this Website, all trademarks, logos, brand name, copyright, service marks and trade name associated with "Pooja Condiments" are the sole and exclusive property of Pooja Condiments.
  • You must not use the services provided by Pooja Condiments or the website for any illegal or unauthorized purpose. International users agree to comply with all local laws regarding online conduct and acceptable content.
  • You must not use the services provided by Pooja Condiments or the website to abuse, harass, threaten, impersonate, intimidate or otherwise violate the legal rights of others. The Website www.poojacondiments.com, the copyrights, trademark, logo, trade name, brand name and other intellectual property rights now existing or that may arise/accrue in future to from the website www.Pooja Condiments.in and the Contents thereof are the sole and exclusive ownership and property of Pooja Condiments and are protected by applicable copyright, trademark and other intellectual property laws of India.
  • Except as expressly authorized herein, you shall not modify, license, assign, sell, distribute, reproduce, transmit, display, publish, broadcast, circulate, disseminate, commercially exploit or create derivative works based on the Website, the Service or the Content in any manner (including electronic, print or other media now known or hereafter developed) without our written consent.
  • Use of the Website or the Content in violation of these Terms and conditions of use, or any applicable law, rule or regulation, or the rights of any third party is strictly prohibited and any act to the contrary shall be entirely at your own risk, costs and consequences thereof.
  • You agree, declare and confirm not to use the Website or the Content for any unlawful or immoral purposes and further to comply with any and all requests from Pooja Condiments to protect our respective rights in the Website and the Content.
  • We expressly prohibit the use of devices (including software) designed to provide repeated automated access to the Website and the Content for any commercial purpose except for those expressly authorized by us.
  • We reserve the right to take any and all measures necessary to prevent such access, including denial or termination of your access to the Website. In the event that you download any software from the Website, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") shall always be the ownership and property of Pooja Condiments and Pooja Condiments retains full and complete title to the Software, and all intellectual property rights therein.
  • In the event you become aware of any infringement of any intellectual property rights of Pooja Condiments or any action against or proceeding against Pooja Condiments, you shall forthwith in good faith inform Pooja Condiments of the same.

User Registration and Account Profile

  • You confirm that you are of the age of 18 or above and of sound disposing mind; and have accessed the Website voluntarily with full knowledge and notice of the terms and conditions of use, its binding nature and consequences of such breach.
  • Pooja Condiments shall, from time to time provide you with exclusive usernames, passwords and/or other unique identifiers ("User Codes") to enable you to access and use the Website.
  • You shall be liable and responsible for the security and confidentiality of the User Codes and agree not to disclose them to any third party.
  • You are responsible for any and all information provided and any and all acts and/or omissions that occur while User Codes are being used.
  • Pooja Condiments shall not be liable or responsible for any breach of security caused by your failure to maintain the confidentiality and/or security of any of the User Codes.
  • If you create a login and apply for an account, you must provide accurate and complete registration information, and you are responsible for any activity that occurs under your identity. Pooja Condiments is not responsible for unsatisfactory delivery or unavailability of service caused by inaccurate registration information.
  • You agree and confirm to notify us immediately in the event of loss, theft or disclosure of any or all of the User Codes, if you became aware and have knowledge that the confidentiality or security of any or all of the User Codes has been compromised in any way or unauthorized access to and/or use of the Website.
  • www.poojacondiments.com assumes that all information provided by the users/account holders at the time of signup as well as changes and updating of the profile is correct and true in nature and any bogus registration or use of the account.
  • We reserve the right to revoke or modify the User Codes at any time without prior notice. Pooja Condiments reserves the right to refuse registration and deny creation of an Account and associated User ID and Password to any User at its sole discretion.
  • The sole discretion of termination and suspension of any account and the refusal of service to any person or account holder lies with the website and Pooja Condiments.in can do the same by giving a notice to the user/account holder less than 24 hours in advance.

Use of SMS, E-MAIL and other communications

The e-mail address and mobile number provided at the time of registration with www.poojacondiments.com or with Pooja Condiments India apps are to be used to communicate with the account holder as and when it requires. www.poojacondiments.com sees the acceptance of terms and conditions at the time of account creation with www.poojacondiments.com or with Pooja Condiments India apps, is also an agreement of opting communications from www.poojacondiments.com or from the sources which www.poojacondiments.com permits to send communications behalf of www.poojacondiments.com.www.poojacondiments.com provides various customer engagements, rewards, loyalty activities and feedback mechanism to ensure complete customer satisfaction with their services. For the purpose www.poojacondiments.com uses the following communication methods.

Transactional SMS, Transactional e-mails, Transactional Tele-calls

  • • These are mandatory communications which are generated on specific customer interactions with www.poojacondiments.com. Example. new order creation, order cancellation, delivery address confirmation, invoice generation, etc. These kinds of communications cannot be "opt out" by customers until the associated account been deleted or deactivated from the www.poojacondiments.com database.

Promotional SMS, Promotional e-mails, Promotional Tele-calls

  • These communications are sent to www.poojacondiments.com account holders for promotional purposes like offers, deals and others. The www.poojacondiments.com account holder can opt out these communications at any time by calling www.poojacondiments.com . Upon receiving such an opt-out request, the www.poojacondiments.com system requires a maximum of 7 working days to activate the opt-out.

App Notifications

  • App notification communications can be opt-out/opt-in by www.poojacondiments.com customers at any point of time in the Pooja Condiments India app itself.

Web notification

  • Web notification communications can be opt-out/opt-in by www.poojacondiments.com customers at any point of time in their web browser itself.

Other latest communication methodologies

Scope of Service

Payment & Shipping Terms

  • You agree and undertake that you are accessing the services available on this website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
  • Pooja Condiments accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects. After the receipt of payment the Buyer, Pooja Condiments shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer.
  • Delivery charge may vary with different orders
  • Pooja Condiments shall dispatch the order in 1-2 day except holidays, from the date of confirmation of order placed by the customer.
  • Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in any way. Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
  • "We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time".
  • Credit card details:
  • You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to Pooja Condiments.

Reviews, Comments, Blogs & Social Media

  • Pooja Condiments enables you to post your reviews, statements and comments on various products and Services featured on the Website, and in respect of such a comment/article/blog, You grant Pooja Condiments and/or its affiliates the right and authority to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments throughout the world in any media and to use the name, if any, that you submit in connection with such review or comment.
  • By submitting ideas, comments, suggestions, documents, and/or proposals ("User Feedback") to Pooja Condiments.in through the website, on Pooja Condiments Facebook Page & on any other Social Media Platform, you agree to grant Pooja Condiments permission to use or disclose (or choose not to use or disclose) without any restriction or limitation, any such User Feedback for any purpose, in any way, in any media worldwide.
  • In order to allow Pooja Condiments to use your User Feedback, you acknowledge and agree that: (a) Pooja Condiments is not under any obligation of confidentiality, express or implied, with respect to such User Feedback; (b) Pooja Condiments may have under consideration or in development something similar to such User Feedback already; and (c) you are not entitled to any compensation or reimbursement of any kind from Pooja Condiments under any circumstances for such User Feedback.

    Rewards & Discounts

  • Pooja Condiments in its sole discretion at any time and with or without notice may offer/reduce or cancel incentives or promotions, shorten or extend/cut short the duration of any incentive or promotional program and/or terminate or modify any incentive or promotional program.
  • All discounts being offered are the sole discretion of the Pooja Condiments and any queries regarding the same are to be directed to Pooja Condiments.
  • The deals, offers, discounts etc. offered to one user/account holder will be in the name of the person registered at the time of signup and cannot be used, sold, transferred, or in any way distributed to other account holders or to anyone else in general.

    Your Representations and Warranties

  • You hereby represent and warrant to Pooja Condiments that:
  • You are the person to whom the User Codes used to access the Website were issued by us and the information you provided to us in connection with the issuance of the User Codes, if any, was and is correct accurate and complete, and you take sole responsibility to update such information and as when necessary, or
  • You are accessing the Website on behalf of the company or organization to whom the User Codes you used to access the Website were issued by us;
  • You authorize Pooja Condiments to verify this information, and Pooja Condiments at its sole discretion may prosecute users for any incorrect information or any misrepresentation.
  • You will not modify, reverse engineer, hack, de-compile or reverse compile any of our technology, including any software or Java applets associated with the Website; or modify another website so as to falsely imply that it is associated with www.poojacondiments.com

    Limited Liability

  • www.poojacondiments.com is dedicated to maintaining the privacy of the users/account holders with respect to all the necessary information given at the time of registration and thereafter. However, you will provide the same at your own risk and the website or its owners will not be in any way held responsible for any misuse or duplication of data provided therein for any reason by any third party. By providing the information as prescribed in the registration form and thereafter, you also consent to the tabulation, storage and use of the above data by the website for sending offers, information and deals etc. in the future via emails, SMS, telephonically and posts and sharing of the information to other sister concerns of Pooja Condiments.in for their benefit.
  • Pooja Condiments shall not be liable or responsible for any special or consequential damages that may result from the use of, or the inability to use, the materials on their Website www.poojacondiments.com
  • In no event shall Pooja Condiments have any liability to you or others for damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) for accessing this Website.
  • You declare and confirm that you are accessing www.poojacondiments.com voluntarily and entirely at your own risk and consequences incidental or consequential to such use.
  • You acknowledge and agree that Pooja Condiments neither endorses the content of advertisements or third parties' web content, nor shall it be responsible or liable for the accuracy of material contained therein, or any infringement of third party intellectual property rights arising therefrom, or any fraud or other crime committed thereby.
  • Neither Pooja Condiments nor any of its officers or employees shall be liable or responsible for any direct, indirect, incidental, special or consequential damages arising out of or relating to these Terms and conditions of use, resulting from the use or the inability to use the Website services or resulting from any services provided by Pooja Condiments or any messages received or transactions entered into through the Service or resulting from unauthorized access to or alteration of user's transmissions or data.
  • In no event or circumstances shall Pooja Condiments be held liable or responsible for any delay, failure, default or disruption of the contents or services delivered through the Website to you.
  • Pooja Condiments or its officers or employees shall not in any manner be responsible for any force majeure event, the act of God or any circumstances beyond its control. As set out hereinafter which hinder your free and full access to the Website and or its services.
  • Neither Pooja Condiments nor shall its employees be held liable or responsible for any information displayed on it or for updating any such information.
  • Pooja Condiments is not liable and responsible for any claims, actions, proceedings, obligations, penalties, losses, liabilities, disputes, damages, costs, charges and expenses of any nature whatsoever arriving out of and as a result of reviews posted on the website www.poojacondiments.com regarding establishments as the website only provides a platform for users to express their opinions and these under no circumstance are views of Pooja Condiments, its affiliates, officers, employees, agents, partners and licensors.

    Indemnity

  • You agree to indemnify and do hereby keep indemnified, safe and harmless Pooja Condiments, its successors and assigns of from and against any and all claims, actions, proceedings, obligations, penalties, losses, liabilities, disputes, damages, costs, charges and expenses of any nature whatsoever suffered or sustained by Pooja Condiments due to :
  • Your breach of any terms or conditions of use or your representations and warranties contained in these Terms and conditions of use,
  • Your access to and/or use of the Website and/or the Content
  • Any act, deed, matter or thing which shall or may constitute an infringement of the copyright, trademark or any other intellectual property rights of any third party;
  • Any bogus or false orders placed by you or any third party using your user ID and password,
  • Any false, incorrect or misleading information provided by you to Pooja Condiments as to your name, e-mail address. Address, mobile number etc.
  • Any disclosure of information, user Id, password made by you to any third party.
  • Pooja Condiments shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise or any other damages resulting from any of the following:
  • The use or the inability to use the Website (whether due to disruption, limited access, changes to or termination of any features on the Website or otherwise) for any interruption, delays, errors or omissions with respect to any communications or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the Website;
  • Any shortcoming/error with respect to any information or Services purchased or obtained from a User or a third-party content provider through Pooja Condiments;
  • Unauthorized access by third parties to data or private information of any User;
  • Statements or conduct of any User of the Website; or
  • Authenticity, availability, suitability, reliability, the accuracy of the information, software, Services, content, etc.

    Modification and Updating Termination

    Pooja Condiments reserves the right in its sole discretion at any time and for any reason with or without prior notice to you to (a) modify or discontinue, in whole or in part, any portion of the Website, the Content, hours of availability and/or your access to the Website, and (b) to modify, amend and alter these Terms and conditions of use. These terms and conditions of Use (as may be revised from time to time as described herein) are valid, subsisting and binding upon you and, unless otherwise expressly stated in these Terms and conditions of use, will survive the termination of your access to, and use of, the Website. Pooja Condiments may refuse, restrict, suspend or terminate your Account or services provided to you at any time, at its sole discretion without notice or suspend your Account until verification of the information you provided is complete without liability to you or any other party. Pooja Condiments may take technical action to block you from visiting the Website if it has reasons to believe or notice that you have violated or committed a breach of any of the terms and conditions of use. Pooja Condiments shall in cases of suspected abuse, fraud, or violation make such rules and take such decisions relating to termination of membership as shall be final and binding on you. Should you object to any of the Terms and conditions of use, or any subsequent modifications thereto, your only recourse is to immediately discontinue participation in the Website and properly terminate your membership with Pooja Condiments and you agree, confirm and undertake not to raise any dispute in respect of the same Governing Laws, Jurisdiction and Dispute Resolution
  • This Agreement shall be governed by and construed in accordance with the laws of India
  • The competent Courts at Devikulam & Adimaly, India shall have the sole and exclusive Jurisdiction to try and entertain all the disputes arising between the parties hereunder.
  • Any or all differences, disputes, non-compliance or non-payment arising out of these presents or interpretation thereof shall be first resolved amicably by the parties, within a period of 30 days from the date of receipt of notice by either Party from the other Party of any such dispute or difference.
  • In the event the Parties fail to amicably settle and resolve the dispute/s or differences/ that may have arisen between them within a period of 45 days from the date of reference, any and all such claims, disputes, questions, controversies, differences, non-payment or non-compliance involving any of the Parties in respect of or concerning or connected with these presents or its interpretation or implementation, or any clause or provision hereof, including related to the execution, validity, performance or breach or relating to the termination hereof (collectively referred to as "Disputes"), shall be referred to Arbitration in accordance with the terms of Arbitration stated below
  • The arbitral tribunal shall constitute of the sole arbitrator appointed by Pooja Condiments. The Arbitration proceedings shall be commenced and prosecuted in accordance with the provisions of the Arbitration and Conciliation Act,1996 (Arbitration Act) and the rules made thereunder, as may be amended from time to time or its re-enactment in force. The Arbitral Tribunal shall be appointed in the manner provided in the Arbitration Act.
  • The place of arbitration and the seat of arbitral proceedings shall be at Adimaly or Devikulam, India. Any arbitral proceedings pursuant to any reference made under this Agreement shall be conducted in the English language. The decision of the arbitral tribunal and an award given by the arbitral tribunal shall be final and binding upon the Parties.
  • Notwithstanding the existence of any disputes between the Parties which is referred to the process of amicable resolution or, arbitration as the case may be, the parties during the pendency of the process of amicable resolution or, arbitration as the case may be, shall respectively continue to act on matters under this Agreement which are not the subject matter of the dispute or difference as if no such dispute or difference had arisen.
  • Disclaimer

    This Website & the brand Pooja Condiments is owned by Pooja Foods and Curry Powders. Pooja Condiments will not be liable for any damages of any kind arising from the use of this Website, or products acquired through this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Pricing on this Website may be subject to change without notice.
  • Delivery schedule varies 0-2 days post confirmation of the order, depending on the destination city or town. For the products, which require special procuring, delivery time may vary.
  • For orders in which problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given. Redelivery charges, if any, will be borne by the user.
  • Pooja Condiments products are good to consume within 12 months from the date of packaging. Date of packaging is available on our product packet. In case if an expired product is consumed due to your negligence, Pooja Condiments will not be held liable for any damage or loss caused to the mental and physical health of the individual/s owing to such negligence.
  • IMPORTANT

  • You agree and declare to comply with any and all rules, restrictions and disclaimers that are posted on the Website. All materials on the Website are meant to be reviewed in their entirety, including any footnotes, legal disclaimers, restrictions, disclosures and copyright or proprietary notices.
  • . Disclaimers, restrictions, disclosure or hedge clauses apply to any partial document or material in the same manner as they do to the whole, and will be deemed incorporated in the portion of any material or document that you consult or download.
  • You agree and confirm to abide by the terms and conditions of use of this Website and you shall affix your digital signature as acceptance of the terms and conditions of use by affirmatively "clicking" on boxes containing the words "I Accept," "I Agree" or other similar phrases (collectively, "Acceptance Terms"). If you "click" on the Acceptance Terms, your "click" will be deemed a legally binding electronic signature at the time of registration and subsequently at the time of any transaction.
  • These terms and conditions of use represent the complete and exclusive agreement and understanding between you and Pooja Condiments regarding your rights to access the Website and to use the Content and supersedes all agreements, writings, understandings which you may have with, and all representations (whether written or oral), regarding such subject matter.
  • Should any term or provision of these terms and conditions of Use be deemed or held to be invalid or unenforceable, the remaining terms and provisions will continue in full force and effect.
  • Pooja Condiments’ s failure to insist at any time upon strict compliance with any term of these Terms and conditions of use, or any delay or failure on our part to exercise any power or right given to us in these Terms and conditions of use, or a continued course of such conduct on our part shall at no time operate as a waiver of such power or right, nor will any single or partial exercise preclude any other future exercise.
  • All rights and remedies given to us in this Terms and conditions of use are cumulative and not exclusive of any other rights or remedies which we otherwise have at law, equity or under this Agreement.
  • The terms and conditions of Use will be binding upon you and your successors-in-title and assigns.
  • Any and all headings in the text of these Terms and conditions of use are solely for convenience or reference and do not constitute a part of these Terms and conditions of use, nor do they affect the meaning, construction or effect of these Terms and conditions of use.
  • The terms "including" and "includes" as used in these terms and conditions of use are intended to identify some, but not all, examples relevant to the subject matter and, therefore, should be read as "including, but not limited to" or "includes, but not limited to."
  • Pooja Condiments may assign or delegate its rights, duties or obligations under these Terms and conditions of use without your prior consent. However, you shall not assign or transfer your membership or user id to a third party without the prior written consent of Pooja Condiments.
  • These Terms and conditions of use are in addition to, and do not nullify, any other agreement between you and Pooja Condiments governing the conduct of your relationship with us or any other applicable terms and conditions found on the Website.
  • Force Majeure - Neither Pooja Condiments nor any of our affiliates are liable for losses caused directly or indirectly by any of our non-performance as a result of events beyond our control including natural disasters, acts of God, war, terrorism, actions or decrees of governmental bodies, exchange or market rulings, failure of communication lines or utility systems, equipment and systems failures, unauthorized access, and theft (each, a "Force Majeure Event"). All of our obligations with respect to the affected elements under these Terms and conditions of use will be suspended for the duration of such Force Majeure Event.
  • By electronically indicating your agreement to these Terms and conditions of use or accessing the Website or using any of the Content after you have had an opportunity to review these Terms and conditions of use, you acknowledge and agree:
  • That you and, where applicable, the company or organization on whose behalf we grant you access to the Website intend to form a legally binding contract between you and Pooja Condiments;
  • That you have read and understood the contents of and agree to the terms and conditions of Use;
  • That you agree and intend that these Terms and conditions of use be the legal equivalent of signed, written contracts, and equally binding;
  • That by electronically agreeing to these Terms and conditions of use, you acknowledge that you have received a copy of these Terms and conditions of use by your viewing a web page containing a hyperlink to the web page where these Terms and conditions of use are displayed or otherwise; and
  • That if you are executing these Terms and conditions of use on behalf of others, you hereby certify that you are an authorized representative, duly authorized, including where applicable, by all required corporate action to act on behalf of such others.
  • . You agree and declare to comply with any and all rules, restrictions and disclaimers that are posted on the Website. All materials on the Website are meant to be reviewed in their entirety, including any footnotes, legal disclaimers, restrictions, disclosures and copyright or proprietary notices. Disclaimers, restrictions, disclosure or hedge clauses apply to any partial document or material in the same manner as they do to the whole, and will be deemed incorporated in the portion of any material or document that you consult or download.